Let me help you add your USSA Credit Card account into QuickBooks Online (QBO), JenniWill.

Aside from searching the bank using its name, you can also use the bank's URL. From your bank's website, copy the URL and paste it in the search field when connecting your bank account.

Just follow the steps in this article: Connect bank and credit card accounts to QuickBooks Online. Then, go to Step 1: Connect a bank or credit card account section to enter the bank's URL in Step 3.

If the same thing happens, let's try other versions of your financial institution that are listed in QBO. You can check out this article for the detailed steps: Find your bank account when you connect to online banking. Then, proceed to Try other listed versions of your bank name section. 

If you still can't see it, it's possible that your bank isn't supported to link with QBO. In this case, we can send a request to add your bank to the list of supported financial institutions. When you see the Request support for your bank button, click it and enter the bank's URL before hitting Request. You can also refer to the steps provided in Request support for your bank section in the article I've provided.

In the meantime, manually upload the bank transactions into your account. Then, match and categorize the downloaded data. 

I've got a link here that provides you with articles about managing Online banking: https://quickbooks.intuit.com/learn-support/en-us/banking/07?product=QuickBooks%20Online.

Fill me in if you need a hand with reconciling your bank account or any QBO related. I'll be here to ensure your success. Take care always.