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Replying to:
GlinetteC
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Hi there, princessarayata.

 

It's not easy to encounter issues like this when doing a task in QBO. We can Exclude the transactions from the automatic bank download and manually upload them to fix this. 

 

Here's how to exclude transactions:

 

  1. Go to the Banking menu on the left panel.
  2. Choose the Banking tab.
  3. Check the box for beside the transactions you want to exclude.
  4. Click the Batch actions drop-down and choose Exclude Selected.

The transactions will then be moved to the Excluded tab. Now, we can manually upload transactions into QuickBooks Online. 

 

Once done, you can go back to the Banking menu to match and categorize your bank transactions.

 

Please keep me updated on the results. I want to make sure this is taken care of.

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