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Replying to:
MarsStephanieL
QuickBooks Team

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Hi there, @abick1202.

 

The first troubleshooting step to do when you're not able to see your recent transactions in your bank feeds is to click the Update button in the Banking menu. If it still doesn't work, you can manually upload the transaction by going to your Bank website and downloading the transactions to QuickBooks Online (QBO) using the .QBO, .QFX, or .OFX file format.

 

As of now, since there is no reported issue with Capital One bank related to your concern. To request further investigation, I suggest contacting to our QBO Care team. They have the tools to dig in further what has caused this issue and will be the one to notify you about the update. 

 

Count me in if you need anything else. I'll be here to help. Keep safe.

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