It's my priority to find the missing bank transactions in QuickBooks Online (QBO), abick1202.
I've checked here on our end and there's no reported case about missing transactions for Capital One. Let's perform some troubleshooting steps to find the missing transactions in your account.
First, manually download the latest bank transactions by following the steps below:
- Go to the Banking menu and choose Banking.
- Select the bank account you want to update.
- Tick Update button.
Then, go to the Banking page to check for the missing transaction.
If the same thing happens, just follow Step 2 until Step 4 in this article to find them: What to do if you can’t find downloaded bank transactions.
If the problem persists, it possible the missing transactions are not successfully downloaded in QBO. We can manually import the missing bank transactions into your account. Just check out this article for the steps and details: Manually upload transactions into QuickBooks Online.
If those are mass missing data, you can import the bank transactions in batches.
I've got a link here that provides you with articles about managing your bank feeds: https://quickbooks.intuit.com/learn-support/en-us/banking/07?product=QuickBooks%20Online.
I'm just one click away if you need a hand with reconciling your accounts or any QBO related. Wishing you and your business continued success. Take care always.
