Hello there, nldirksen,

I'm able to see the payee when viewing the transaction in the bank register. Let's try some basic troubleshooting to check if this is a browser-related issue.

Let's start accessing your account via a private browser or incognito. Here's how:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Internet Explorer: Ctrl + Shift + P
• Safari: Command + Shift + N

If it works, then we need to clear your browser's cache to optimized your browser performance. If the same thing happens, I recommend using another supported browser.

Let me know if you need further assistance.