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Replying to:
Jen_D
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Thanks for joining the thread, @Trastikis,

 

Are you getting an error 103 when trying to connect with your Huntington Commercial connection in QuickBooks Online? If so, we have an ongoing issue about this and our engineers are coordinating with your financial institution to fix the problem.

 

To get live notifications, you can provide the INV-43140 to the representative. In the meantime, you can try the following workarounds to get your account in working order:

 

Update the account manually
 

  1. From the left toolbar, select the Banking menu and tap the Banking tab.
  2. Click to highlight the account you're updating, then hit the Update button.

 

Enter the correct login credentials

  1. Open a private window.
  2. Go to the Banking menu then find the account that is not updating.
  3. Click on the pencil icon then select Edit sign-in info.
  4. Input your log in credentials, then click Update.

To learn more about fixing online banking issues, see this article: What to do if bank transactions won’t download or there's a bank error?

 

You can also upload the transactions from the bank to ensure the account is up-to-date. Map the transactions in the following supported formats or  file types:

Once the bank file is ready, import the file to your QuickBooks Online company using the steps below:

 

  1. Click Banking from the left navigation panel.
  2. Pick File Upload from the Update drop-down menu or Upload transactions manually if there isn’t any bank connected to QBO.
  3. Select Browse and choose the file you downloaded.
  4. Choose an account from the list, then Next.
  5. Follow the on-screen instructions to map the fields.
  6. Select the transactions to import.
  7. Click Yes.
  8. Hit Let’s go.

For the information and steps on importing these files, see this article: Manually upload transactions into QuickBooks Online.

 

Please be reminded that the Bank Feed will download these transactions once the connection resumes to its normal order. To avoid duplicates, exclude them to keep your accounts accurate.

 

Here's how:

  1. Go to the For Review tab.
  2. Check the box next to each transaction you want to exclude.
  3. Select the Batch action drop-down menu, and then select Exclude selected.

Excluded transactions are moved to the Excluded tab, and won’t be added to QuickBooks or downloaded again.

 

I appreciate your patience with this banking problem. Let me know in the comment if you need further assistance. Have a nice day!

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