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Buy nowI'm here to help you resolve this, casscountyconser.
Usually, this happens if you have a large credit card refund that exceeds your new credit card sales on a particular day. If you have a negative deposit by your merchant services processor, you'll need to move the expected deposits from the Undeposited Funds account to the appropriate bank account via Journal Entry. Then, we'll have to group it with the payments to create a $0 deposit and remove the payment from Undeposited Funds account.
Before diving in, let's make sure that you're using the Accountants view so that you'll have the option to create a journal entry:
Here's how to create a journal entry:
This process will record the deposit as a deduction from the bank.
Once done, you can follow the steps below in grouping the journal entry to the payments:
If you use journal entries to record your recent transactions, you can refer to this article in printing a single journal entry or multiple entries on one report: Print a journal entry report.
You can always find me here if you have further questions or concerns about deposits. Please don't hesitate to tag me in your comments.