Thank you for trying but this actually does not solve anything for me.
The problem is not connecting to Amex.
The problem is when you have multiple Amex business credit cards under 1 account. Amex/Quickbooks do not seem smart enough (or care) to recognize the problem that all credit card transactions ( on multiple credit cards) for one account - need to come through on the same banking fees. Otherwise there is NO WAY to reconcile the account properly... or for all the transactions made to be labeled... If only some transactions are coming in.
So what the hell am I paying Quickbooks for. Any one have ideas on a better review software other than Quickbooks? I am ready to make a switch and request a refund for 15 months. Or a class action lawsuit.
I noticed a MILLION comments about this in reviews recently so there are a ton of people annoyed by it. I'd like to quote one review I saw this morning...
'Shame that QBO & Amex won't work together to create a solution for their customers. Neither this app nor the direct bank feed is reliable., particularly if you have multiple credit card users under a single account. Amex Support insists it works, while QBO does the same. Try getting them on the phone with each other and they point fingers at the other. Shameful honestly. Get it together Amex and QBO and quit wasting our time & money!'