Hi @DarellA 

Thank you for this response.  My issue is slightly different.  I use the global version of Quickbooks Online as such my bank is not listed in QBO when connecting my bank account.  As such, I downloaded a CSV file from my bank and used CSVtoQBO software to convert it.  Where i went wrong was I did not enter the opening balance in the software and uploaded the qbo file to my Quickbooks Online account.  Now, My "In Quickbooks" balance is correct and spot on with my actual bank balance however my "Bank Balance" in Quickbooks online is incorrect with a difference of the opening balance.

How do I correct this?  I have not done a reconcile yet as this is the first month of my subscription.