Hello there, Skylight.
I'm taking note of the feedback regarding your experience with phone support. Sharing this with us is very important so we'll know how we can make the service even better.
Now that you’re in the Community, I’ll make sure to do everything to help you out. Can you tell me more about your concern?
In the meantime, let me leave you with the following resources to be more familiar with QuickBooks Desktop or if you have QuickBooks related questions:
You can always find me here if you have other questions. Wishing you a good one.
