Good Morning, @tdh1.

Thank you for joining this thread. I'm happy to help with your checks not matching.

I'm going to suggest contacting our QuickBooks Online Support because they have the tools to take a look at the issue and see why your checks aren't matching correctly.

Here's how to contact QuickBooks Online Support:

1. Select the Help button in the right corner.

2. Choose Contact Us.

3. Type in your reasoning for requesting a callback, click on Let's Talk.

4. Pick one of the options so we can contact you.

We appreciate your patience with this concern. I'm a comment away if you have any more questions. Have a great rest of your day!