Hi there, KTtalk.

I appreciate you for joining us in this thread and for trying the suggestions provided by my colleagues. Let me provide some steps to sort out this unexpected behavior.

Banking alert means there's a message on your bank's website that requires your acknowledgment. To resolve, sign in to the bank's website and check if there are any new terms of service, an announcement about maintenance, or other site changes and a recent offer. Also, please make sure that there are no pending notifications from your online banking account.

If you don't see any notifications from the bank account, you may need to configure your pop-up blocker to see them.  Once done, please sign back in again using your QBO account.

If you get the same result, I recommend contacting our Live Support. They have the resources to identify what's causing this issue and help isolate it by initiating a viewing session. Please refer to the steps provided by MikiD.

I'm just a post away should you have any other questions. Wishing you and your business success.