I wouldn’t be able to check your account from here to see your case, eftbookeeping. Thus, I'm unable to confirm if this is an issue.

Going back to matching transactions. You're unable to match if the entries in QuickBooks are:

• already reconciled (with R marks)
• matched to other transactions
• saved in a different register
• have different amounts

Another reason. You can’t match if your bank transactions are downloaded in reverse. This means the sales came out as expenses (money out) and the expenses came out as income (money in). If this had happened, you can exclude them. Then, download your transactions from your bank, and upload them to QuickBooks.

I suggest you use the CSV format since you can select the columns where your entries will post.

Let us know which of the above possible reasons you are experiencing right now, and we will help you solve it.