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I have almost the same issue. I created one journal entry with 3 or more lines of data involved. This entry has a couple of listed transactions that should match the uploaded bank transaction I have in QBO. I'd appreciate if anybody that came across this issue was able to find a solution. Thanks.
@Anonymous wrote:I have just entered many checks into QuickBooks. I'm trying to match them with downloaded transactions and none of the downloaded transactions offer a MATCH. When I click on the transaction, it has ADD checked. When I check MATCH, it takes me to a page with multiple checks to select from. How do I get the downloaded transactions to offer the matches when I click on them.? All of my other QuickBooks Online clients show that option - this one does not. I am listed as an accountant for the client I'm having troubles with. I'm listed as a user on my other clients.