Thanks for joining us here in the Community, @annabelleagain.
Let me provide some clarification on select a bank account when creating an expense in QuickBooks Online.
The account where the payment is coming from is only intended for a bank account or a credit card account. This is the reason why you're unable to save it when selecting an asset account.
However, if you which to use other asset accounts, you'll need to create a journal entry when entering the transactions.
To do that:
- Go to the Gear icon.
- Select on Journal Entry.
- Fill out the fields to create your journal entry.
- Select Save and new or Save and close.
For complete details about this process, please see this link: Create a journal entry.
Lastly, QuickBooks is aiming to provide you the best customer experience. Having that said, we are constantly uncovering ways to make sure that your product meets your needs. I'd encourage you to visit our QuickBooks Online Blog regularly to be updated with our latest news and updates including product improvements.
This should get you moving today.
Please let me know if you have any other questions. I'm always here to provide further assistance. Have a great day!
