Thanks for your sharing your thoughts @DaveJT.

I know how important it is convert your bank data file to QuickBooks. Please know our developers are always working to make our product best for our customers. You can always visit our QuickBooks Product Update page to get the latest news and updates about QuickBooks. 

Also, if you want to learn some "How do I" steps in QuickBooks Desktop, you can visit our Help articles page for reference.

As always, please let me know if you have other concerns, I'm always here to help. Have a great day and more success in your business!