Good day @Jeffarino,
Allow me to join this conversation and assist with updating your bank feeds.
While waiting for the automatic import function to be back up, you have the option to import web connect (.QBO) files.
Let me show you how:
- From the QuickBooks File menu, select Utilities > Import >Web Connect Files.
- Select the QBO file you saved, then select Open.
- When prompted to Select Bank Account, select:
- Use an existing QuickBooks account if the account you are importing the transactions into is already set up in QuickBooks.
- Create a new QuickBooks account if the account you are importing the transactions into is not yet in QuickBooks. Type a name.
- Select Continue. You should see a dialogue box telling you that the data has been successfully read into QuickBooks. Select OK.
- Go to the Bank Feeds Center to review your transactions.
A quick heads-up though, we've been advised that AMEX is still working on their website at this time and there's no estimated completion date. This is the cause why their customers are unable to download web connect files from their website.
In case you need to troubleshoot Bank Feeds Web Connect import issues and errors, the link I provided contains causes of these possible errors and the steps on how you can deal with them.
Please feel free to leave a comment below if you have any other questions in mind. I'll be here to provide further assistance.
