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Replying to:
AlcaeusF
Moderator

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Hello Greg W,


Thank you for joining the thread here in the Community. I'm here to help provide additional information about the duplicate transactions from Chase.

 

Since the investigation regarding the Chase transactions is still going on, our engineers recommend excluding the duplicates on the Banking page.

 

Here's how:

 

  1. On the left panel, click Banking.
  2. Go to the Banking tab.
  3. Choose an account.
  4. Go to the For Review tab.
  5. Put a check mark on the transactions you want to exclude.
  6. Click on the drop-down arrow next to Batch actions.
  7. Click Exclude Selected.

Check out this screenshot:

 

 

Please also note that affected users who contacted support will be part of the list who will receive updates via Email concerning the progress. In case you need additional insights, please visit the article I'm adding below:

 

Assign, categorize, edit, and add your downloaded banking transactions.

 

Feel free to drop by if you have additional questions about the Chase issue. The Community is always here to help.

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