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Hi there, @felisseyy.
On behalf of John, you can look for someone with a ProAdvisor access. They are QuickBooks-certified independent accounting professionals who can provide reconciliation service and help undo your reconciled transactions.
Here's how to reach them:
- Visit this link: Business is better with a ProAdvisor.
- Select Accounting & Bookkeeping and type-in your location.
- Click Search.
- From the results, pick the best accountant near you.
Let me know how if goes, @felisseyy. I'm always here to offer assistance about QuickBooks. Just leave a comment below.