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Replying to:
James Stringbean
Level 3

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Quoted from a QuickBooks team member.

I was told on the phone today that there is no open investigation. Can someone please clarify? I've about lost my patience dealing with the constant issues with my banking feeds. Ready to look elsewhere for accounting software.

 

HoneyLynn_G
QuickBooks Team
 
 
Re: Bank transactions downloading multiple times

Thanks for commenting back, @James Stringbean.

 

I've checked my tools, and I was able to confirm that there's an open investigation about Community First Credit Union of Florida unable to update bank transactions. We don't recommend manually uploading your transactions for it may cause duplication.

 

While our Product Development Team is communicating with your financial institution, we'd like to add your account information on our list of affected users. Once added, our engineers will see how widespread this is, as well as any common components between those affected. You'll also get all the updates through email notifications.

 

You can give us a call using the contact number in this article: QBO Customer Care Phone Support.

 

Thank you for understanding. I will also get back into this thread once I get an update.

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