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Replying to:
James Stringbean
Level 3

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With all due respect, obviously I am having issues with my bank fees not updating, or I would not have posted about it. I've already been back and forth with two other QuickBooks team members about it, one of which (honeylynn_g) reassured me that there was an open investigation into Community First Credit Union, as well as Chase, Wells Fargo, and many other financial institutions. When I called QuickBooks today, the person on the phone told me there was not. I will disconnect my account and reconnect it - my question at this point, is what kind of reassurance can you offer me that this will not be a persistent issue in the future? This is going to be the 3rd time I've had to do this in a little over a year. Surely this isn't something that is supposed to happen all the time?

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