Hello there, James Stringbean.
Thank you for taking the time posting in the QuickBooks Community. I'm here to help and get your bank feeds working.
Are you getting any error messages when updating your bank feeds into QuickBooks Online? It can help me check if there's a reported issue for the same error.
In the meantime, let's try a couple of additional steps to see if we can find an alternative solution to the unexpected behavior you are currently experiencing.
- Clear the cache then log in to your bank's website.
- Check the account's transactions and make sure there are no changes required by your bank.
- Open your QuickBooks Online account in an incognito browser window and sign in.
- Attempt to connect to your bank account again.
- Make sure the credentials you use are the same when you sign in to your bank's website.
If you get the same result, you can also check this article for more troubleshooting steps: Fix online banking errors in QuickBooks Online.
As a workaround, you can import your bank feeds directly to QuickBooks Online through Web Connect. You can refer to this guide on how to upload bank transactions.
If you see the same or other unexpected behaviors, please let me know. I'll be happy to help you further.
