Hi there, @shc and @crapsoftwareneverworks.

I hear you both—our priority is to help you with bank feeds and optimize your work time. 

There's no update yet disseminate as of today. I'd like to make sure you're both updated about the open investigation and your account information is added to our list. Being on the notification list also helps our engineers see how widespread the issue is, as well as any common components between those affected.

Please give us a call using the contact number in this link: QBO Phone Support.

I will also loop back into this thread once I get an update. Thank you for understanding.