Hi @HulaOn.

In QuickBooks, you're only able to import bank transactions with specific file formats. Let me provide them to you.

We want to provide the best product to our customer and ensure their satisfaction. I also personally want to make sure that you receive the best customer service available. 

As mentioned by my colleagues above, users are currently unable to import transactions using other file formats. When you import transactions from your bank to QuickBooks Desktop, these are the accepted file formats:

• .qbo
• .IIF

You may refer to these articles for more information:

• Import/Export Overview
• Export or Import Intuit Interchange Format (.IIF) Files

Don't hesitate to let me know if you have any other concerns.