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Buy nowThank you for providing a detailed explanation about the issue you are experiencing with the Square app integration, User1287.
QuickBooks Online (QBO) relies entirely on the data provided by Square to sync transactions, including invoices, payments, and updates. However, manually refreshing your bank feed in QBO does not trigger a refresh of Square data. Square transactions typically sync automatically, but delays or missed updates can occur.
Regarding the manual refresh option in the Square app, it appears that this feature may no longer be available in the updated interface. For confirmation and further guidance, we recommend reaching out directly to the Square's support team.
As for the invoices that were edited and resent before payment, this is a known limitation. QBO may not recognize the updated invoice version, which can result in unmatched or missing payments. To resolve this, you need to manually adjust the original invoice in QBO or delete and recreate it to match the payment details accurately.
As always, you can leave a comment below if you have additional questions or concerns. We are here to help.