We hear you, @jessicajo13. Dealing with this repetitive error is definitely a challenge. We want to assure you that we're taking action.

To get this resolved, we're bringing your issue to our Next Level Help team. This team will closely review your Community comments, the details of the OL-232 error, and your complete support history for a full understanding. You can expect to be contacted directly by one of these experts within 1-2 business days with the next steps.