Hi there, @joeMD,

Thanks for the screenshot. It looks like we can't access your bank from the current browser.

Let's use a different browser to connect your Chase Credit Card account with QuickBooks. Please check to see the list of browsers supported by QuickBooks Online below:

• Chrome
• Firefox
• Safari 6.1 or higher
• Internet Explorer 10 or higher

For mobile devices:

• Safari (iOS 7 or higher)
• Chrome (Android 4.2 or higher)

You can now download and use other browser.

Please keep me posted on what the results are, @joeMD. I'm always around whenever you need further assistance connecting your bank.