Thanks for joining the Community, pmart12345.
If you've performed the troubleshooting processes covered in this thread but are still having connectivity issues with your bank account, I'd recommend getting in touch with our Customer Care team.
Once you're in touch with an agent, you can inform them of the connectivity problem with your bank account. They'll be able to pull up your account in a secure environment, review any existing investigations about it and discuss them with you.
They can be reached while you're signed in.
Here's how:
- Use the Help option.
- In QB Assistant, enter your question or topic. You can also access the Search tab and enter keywords.
- After searching, in QB Assistant you can type in "Talk to an expert" to get options for expert help. If you're on your Search screen, select Contact us.
Be sure to review their support hours so you'll know when agents are available.
Please don't hesitate to send a reply if there's any questions. Have a great Wednesday!
