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Replying to:
Hlova-Roman
Level 1

Duplicate reconciliation reports & deleted deposits (−$2,800 difference)

My name is [full name removed], and I am contacting you regarding an issue with our July 2025 reconciliation. A few days ago, my colleague already reached out to you (Case ID: [removed]) about the July deposits in QuickBooks. After support made changes to those transactions, we now have three reconciliation reports for the same period (July 31, 2025) in History by Account: 08/27/2025 → Ending balance $11,506.48, Difference $0.00 08/01/2025 → Ending balance $11,506.48, Difference $0.00 08/01/2025 → Ending balance $11,506.48, Difference –$2,800.00 The –$2,800 report shows that two deposits were deleted/changed after reconciliation: $2,050 deposit from 07/10/2025 (Ref no. 1796100541) $750 deposit from 07/14/2025 (Ref no. 1796100541) Currently, both deposits exist in the Bank Register again, but they no longer appear as reconciled. Because of these changes, my reconciliation history for July is now inconsistent and confusing.

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