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Replying to:
CharmieH
QuickBooks Team

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We appreciate your time getting back to this thread with clarification, TS.

 

Please know that QuickBooks Online (QBO) is a receiving platform that relies on the information provided by your bank.

 

We suggest contacting your Financial Institution (FI) about the transactions without memos that appear in your QBO bank feeds. You can request that they provide complete information, especially the memos, as you rely on them for income auditing.

 

In the meantime, you can continue manually editing those transactions that show "Square" in the Memo field during categorization to correct them while waiting for a resolution from your bank.

 

Please don't hesitate to reply below if you need further assistance.

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