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Replying to:
Candice C
QuickBooks Team

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Good afternoon, @LMRYA

It's great to see you back in the Community! 

Before connecting to online banking, you need to know how your bank sends the downloaded transactions. 

If the transactions download to one account, connect only the parent account. If the transactions download to the individual accounts, connect the subaccounts and not the parent. 

Note: You can't connect both a parent and it's subaccounts. If you try to connect both, you'll receive a message that the account is already connected. 

Review this guide for more details about bank and credit card subaccount setup

Feel free to reach back out if you have any other questions. Have a great day!

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