I appreciate you bringing this to our attention, Blondie. Please know that once you can post here on the Community page, it means your profile has already been created. You can always ask for assistance, and you will receive an email notification once QuickBooks support has responded to your concerns.

You can check your inbox or spam folder to view the response notification from Community support. If you click on it, it directs straight to your original post, where you can see the support team's response, just like in this thread.

If you continue to experience issues with merging your bank accounts, I recommend contacting our Live Support team. They can perform a screen-sharing session to understand your situation and quickly identify the cause of the problem.

Please keep us informed if you have any other questions or concerns.