I am on the lookout for any product that handles my simple needs: generating recurring monthly invoices, calculating sales tax, and treating me like a human being and not a number.  Intuit obviously is not concerned with how any of us feel about being spammed inside of the software we are paying for.  This is not free software - it is paid software (actually quite expensively paid software that does not hesitate to increase prices every single year without fail).  I am a computer technician and I will eventually find the solution I seek.  As soon as I do, I assure you I will notify each and every one of my clients.  The modern corporate policy of treating customer service as if it is some outdated idea is unacceptable.