Hi @joeMD,

This isn't the kind of service we want you to experience and I personally want to get an update for you.

Rest assured we've already escalated this issue to our Online Banking Team and they're all hands in working for a permanent fix.

In the meantime, you have the option to reconnect your Chase bank to QuickBooks. Here's how:

1. Go to Banking.
2. Click Add account.
3. Enter Chase bank's URL in the Search field.
4. Type in your online banking login credentials.
5. Complete the MFA prompt.
6. Click Continue.
7. Choose the appropriate mapping of your accounts.
8. Select Connect.

Once done, you can refresh QuickBooks and then your Chase account will now be updated. In addition, here's our detailed guide in connecting your bank accounts to QuickBooks Online.

Please know that you'll receive an update of this investigation through your email once you've been added to the list of affected users.

We appreciate your patience as we're continually working to fix this issue.