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MPC6
Level 3

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Add me to the list of those wanting to turn this disaster of a feature off. Here are the issues:

1) It makes assumptions about my company workflows. Not all companies work the same. Over half its "recommendations" are wrong.
2) It led one associate to to do an action that completely screwed up invoicing and double billed a client. It took hours of operational time to unwind as well as ticked off my customer.
3) It occupies far too much real estate on the dashboard with info that is not useful, helpful and often wrong. We've stopped using the dashboard due to it and that was actually a useful feature once.

I didn't ask for this "feature" and it now causes more work on non-revenue generating work to be done. I've already stopped using QBO for payroll, invoicing and purchase orders due to the buggy implementations in QBO. This is just one more reason to begin looking for another solution.

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