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Replying to:
ClaireSamanthaS
QuickBooks Team

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I want to assure you that your frustration is valid and your concerns are important to us, smoran0727.

 

We can run a reconciliation discrepancy report if none of the above resolves the issue to identify the source of the imbalance. Here's how to do it:

 

  1. Go to the Reports section, then search for Reconciliation Report.
  2. Review the list of changes made since your last reconciliation.


If the issue continues, we recommend contacting our Customer Phone Support team for further assistance. They can check your account to identify the primary cause of the discrepancies and explain why it is not balancing correctly.

 

I am including this article on the best times to reach out for assistance with QuickBooks products and services: Get help with QuickBooks products and services.

 

If you have any questions or concerns, please let us know. We’re here to help you.

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