@komatthew 

How did you record the credit card payment in QuickBooks?  For whatever reason, the payment was not assigned to the Chase cc liability account.  

This is double-entry accounting, meaning every transaction hits two accounts - a debit and a credit.  The credit entry is $22K, leaving your bank account, so that part is correct.  The account assigned to the payment (the debit) needs to be assigned to the Chase cc liability account to bring that balance down by $22K.  If you used the check or expense function (New > Check, New > Expense), make sure you selected your cc as the category.  If you used the 'Pay down credit card' function, make sure you chose the correct cc.