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FateCandylaneT
QuickBooks Team

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We understand how relevant the automatic matching deposits are when managing entries into your account, Nelli. Let me ensure you'll get the next available support to help fix this issue.

 

With the input shared by my colleagues above, suggested matches on your deposit transactions would automatically match if these entries have the same dollar amount and occur within the days after the entry date.

 

Thus, if suggestions aren't available to match the transactions and the issue persists, I suggest contacting our Live Support Team. This way, they can perform real-time assistance, conduct further research, and create an investigation ticket if necessary.

 

You can follow the detailed steps when reaching out to us from the insight shared by Jovychris_A above.

 

In addition for Adam73647, to ensure you get on hold with our expert team on time, I've added our support hours so you can set an available time to reach them out.

 

When everything looks good, it’s best to regularly review and reconcile your accounts to ensure they always match your financial statements.

 

With the assistance of our representatives, managing these deposits ensures accuracy on your overall entries. Lean on us for any additional queries you need and we'll be around to help.

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