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Buy nowOMG!!!!!!! I had to login and respond to this. It is not helpful - this person is seeing "Uncleared Transactions" in the Books Review because they booked a transaction to two balance sheet accounts. One being the bank/cc account, and one being "something else" like an Owner Draw. If "Owner Draw" balance sheet account is selected in the Books Review as an account that needs to be reconciled (the default setting is that everything shows up in the Reconciliation lit), this transaction will show as Uncleared until the Owner Draw account is reconciled.
My solution: Unselect the Owner Draw account from the Books Review Reconciliation list, and this will go away.
I LOVE LOVE LOVE (yes, sarcasm) that a QBO expert/customer service tried to sell you QBO Live support, when all you need is someone who knows what's happening.