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Buy nowPosting only to try and get attention of QB developers. The mobile deposit option is a nightmare; my tiny bank in my tiny town works better ... and I am forced to *keep* an account at that tiny bank because I have two clients whose checks always result in the "oops, that check cannot be deposited" error on the mobile app.
My account is approved to deposit checks.
These are business checks, both with watermarks and perfectly clear writing, slightly longer than normal personal checks.
I've spoken with support on multiple occasions and they have zero power or knowledge to fix the problem - it simply is the worse mobile deposit I've ever encountered and since it is the ONLY way to deposit checks into QB Bank / GreenDot it makes it even more annoying.
To whomever manages this aspect of the mobile app: *****please get it fixed****** it cannot even hold a check if it's not sure what to do, and like many, I have clients who must pay with a check. It truly is absurd. The first time I contacted support about this was 4 months ago and no one seems to give a ***### that it doesn't work half the time.
Why offer online bank if it cannot complete such a basic tasks? Is the only answer to go back and have everything funnel to my tiny bank in my tiny town? Intuit: you have a freaking football stadium with your name on it - you make billions... you have the resources to fix this problem for your banking customers.