My financial institution was most likely not have site maintenance for 8 months.  Also you are asking me to go back and check my statements for 8 months?  I don't only have 1 bank account linked to my quickbooks account.  I have more than one bank account and multiple credit cards.  I am paying for this service to keep track of everything for me.  What am I paying for if I have to do all the work myself.  The fact that I am not the only person who has had this issue should indicate that the problem is not us.  This is ridiculous!