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JaneD
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Good day, Gary9284.

 

Thanks for bringing this issue to our attention. Let's work together and go through your concern one at a time to resolve this. 

 

The error code that you're getting usually occurs if the .qbo file provided by your Financial Institution contains invalid information or formatting. This typically means QuickBooks can't read the data from your WebConnect (.qbo) file.

 

Before performing some steps, be sure to create a backup copy of your company. Then follow every solution to fix the issue provided in this article: Troubleshoot Bank Feeds Web Connect import issues and errors.

 

These resources should help get you import bank transactions and fix the error. Let me know how this turns out. I'm only a comment away.

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