We still have the issue on ONE of our clients out of the FIFTY we have on our accounting firm QBO.  We have tried clearing the cache, opening it in all the different platforms (chrome, edge, firefox) and this is still not working.  This is getting real frustrating because we have to go to the bank to download these transactions right now.  I tried to chat regarding this and it takes forever, and we don't even bother calling or emailing because that never works.  We are an elite level pro-advisor so this gets even more frustrating when we have issues like this.