I  wish if QB team would not actually answer some questions cause it makes things more complicated, i honestly think some answers here are irrelevant, people keep answering that you guys are not being helpful and they keep having the same issues but you keep writing the same answers. and it is a stupid cause you are wasting your time and our time and make things more complicated, 

 Now, i have been having the same issue. QBO does not show some transactions when i try to match the deposit, i try to change the transaction details, or update it and make sure that the date is correct and the account .. etc but still nothing. and i make sure the transaction has not been matched before but still nothing.

now my question is the following and PLEASE, DO NOT ANSWER OR PRETEND THAT YOU KNOW WHEN YOU HAVE NO IDEA HOW QB ACTUALLY WORK OR YOU HAVE NEVER USED IT BUT YOU ARE JUST PROBABLY PAID TO COPY THE SAME GENERIC ANSWER

i am having a deposit of $ 100 dollars that cleared my bank account for example, for the transaction dated on january 1 st. and i want to match them to the following transaction : 1- sale of 150   2- sale of 350  3- refund 400.

so i have additions of $ 500 ( sale) and a deduction of $ 400 ( refund). 

when i want to match the $100 ( cleared amount) to these transactions , i can not see any sale amount of $ 150 or $ 350 to match the additions. SO, IS QBO SET-UP THAT WAY ON PURPOSE AND IT CAN ONLY SHOW THE ADDITIONS ABOVE 100 DOLLARS SINCE IT DOES NOT TAKE IN CONSIDERATION THE DEDUCTION AND WE HAVE TO USE THE RESOLVING TRANSACTIONS AT THE BOTTOM ? THAT IS WHAT I USUALLY USE FOR REFUNDS.

NOW, DO I HAVE TO USE THE RESOLVING TRANSACTION FOR BOTH ADDITIONS ( POSITIVE AMOUNTS) AND DEDUCTIONS ( REFUNDS OR NEGATIVE AMOUNTS) , IF THE CLEARED AMOUNT  IS BELOW THE TRANSACTIONS AMOUNT ? IF SO , WHAT IS THE PROPER WAY