My client added two new credit cards to her Chase parent account.  I added the sub accounts in QBO and asked her to link the account.

When she attempted to link, she received an error message showing that all of the credit cards are connected (she sent me a screen shot which shows all accounts with the last 4 of their cards).

I'm not getting any transactions from either of the two new cards - there are a few showing on the statement.

How should I proceed?

Thanks!