Thanks for joining the conversation, @Gary9284,

I want to make sure you're able to get your online banking up and running in QuickBooks.

May I know what error message are you getting when trying to connect your bank account into QuickBooks? Knowing this will help me provide the most accurate resolution to your concern.

When using the online banking feature in QuickBooks Desktop, please make sure your QuickBooks is up to date. Updating the software downloads program fixes, improve the performance, stability, and security of QuickBooks on your computer. 

Once done, try connecting the bank again. If it does not work, let's try running the Verify/Rebuild Utility. This tool identifies and fixes data issues within the company file.

To Verify Data:

1. Go to the File menu.
2. Tap Utilities then Verify Data.
3. Click OK on the prompt.

To Rebuild Data:

1. Click the File menu.
2. Go to Utilities and select Rebuild Data.
3. Hit OK to back up your company file.
4. Wait until the Rebuild is complete.
5. Click View Results.

If this does not work, I'd recommend contacting our QuickBooks Technical Team for further assistance. There they can check your account and can initiate a screen sharing session to isolate the issue. Here's hot to contact us:

1. Go to the Help menu.
2. Choose QuickBooks Desktop Help.
3. Tap the Contact us button.
   

To temporarily complete your work, you can upload the transactions manually. Here are some related articles to guide you on how to do that:

• Download Bank Feed transactions
• Import web connect (.qbo) files

Please update me on how the call goes by clicking the Reply button below. I want to make sure you're able to get past this online banking issue. Have a good one!