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bdgadmin
Level 1

FNBO Credit Cards error and now can't connect.

Last week I was going through my transactions and had an error message when I got to my First National Bank of Omaha Credit Card. It stayed there for multiple days so I started going through the help articles and a chat. Through those it was determined my next step was to disconnect the account and then relink it. But when I go to link account, and select the bank, it has me enter my bank id and password and then it gives me an error that they couldn't find the right account type to connect to. I'll attach a screen shot of it. 

I called support last Thursday and spoke with Asha who went through all the same steps as online had me try to manually connect and when that wouldn't work she said she was reaching out to see if there was an ongoing issue. Supposedly she said there was and they were aware and hoped to have a fix by end of day. Well its now Tuesday and still isn't working. Anyone else having these issues? 

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