Let's work together to sort out this issue with your credit card payments in QuickBooks Desktop (QBDT) for Mac, @Jane29.
Before anything else, I'd like to ask how you enter the credit card payment on your account. Would you mind adding a screenshot to this post? We would appreciate additional details to help us provide an accurate resolution.
In the meantime, you can record the credit card payment using a check and ensure you place it in the correct account. Here's how:
- Go to the Banking menu and select Write Checks.
- Select Create Check on the left panel.
- Fill out the necessary fields.
- Click Save once done.
You can learn more about this process by checking out this resource: Write checks in QuickBooks Desktop for Mac.
On top of that, you'll want to add digital signatures to your checks or paychecks seamlessly in QBDT. This article provides detailed steps: Create and use electronic signatures for checks and paychecks.
The Community space is still open to other concerns about managing credit card payments or transactions. Let us know, and we're here to help you in any way.
