Yes, I followed all of the above steps but with no luck! However, I ended up resolving the problem. Basically, my bank updated its platform, so Quickbooks no longer recognized it. After about a week, QB identified that there was a new version of the bank, but I had to manually unlink my old bank platform, and relink the new one. After unlinking, all my bank transactions in QB showed error, but I simply relinked the new bank platform under the same name in QB as the old one and then QB automatically relinked the bank transactions I already categorized and excluded. Ended up being a simple fix, but I had to wait for both QB and my bank to play nice again haha.