Yes I am fixed. FYI, we are an IT, Datacenter, Sysadmin and Network consulting group, so going into the Windows or Mac file systems to seek out config files and caches are not new to us.

I had to go into the Quickbooks software configuration files for OLB and make an adjustment. I am not going to share specifics right now as I am sure this is not an approved Intuit fix, but it had an immediate effect that seemed to fix things. Even after completely uninstalling Quickbooks, we noticed some remnants did not get removed and the problem was still there after a fresh installation.  One of the persistent files had a reference to Citi and was in txt format, so easy to edit. We saved the then current version, edited the files and modified the reference to Citi, restarted Windows and launched Quickbooks. The Citi feed worked as expected the first time. 

I would like to report this "fix" to the Quickbooks team, but during this entire issue I do not speak with a singe person who I believe would understand what we did/found. 

-Scott